Items

• INTERACTIVE AR MAPS
  The company converts the street map of any destination into an interactive experience for users: by scanning a QR code, they will be able to move their mobile over the map and see the points of interest in 3D, and interact with the product in a totally different way. These maps make it possible to: View the destination's points of interest in 3D. Listen to audio guides and information of interest. Play videos. Take virtual tours with 3D features, videos and 360º photos, images or PDFs. Access useful content related to the key points on the map (links to web pages or ticket sales platforms). Adaptable to language versions. What elements can be marked? As many as you want: monuments, museums, natural spaces, tourist offices, hotels and restaurants, public transport, etc. What possibilities does it offer? Versatility: The AR tourist map can be anywhere you imagine: a vinyl on the glass of an airport, a mupi, a paper map in a tourist office, always available for visitors to interact, etc. Experiential: Visitors are given a map that, in addition to helping them find their way around the destination, will generate added value with an experience that adds a new dimension to the print version and complements the information on a tourist map thanks to AR. Gamification: With this type of map, a tourist visit becomes a digital game, especially for children who enjoy these interactive experiences more. For this reason, these brochures are ideal for destinations that promote family tourism. Adaptability: On interactive maps, you mark all the required points of interest and adapt them to different segments: holiday, family, adventure tourism, congresses, etc. Complementarity: With map versions adapted to web format, download in PDF, AR activation through QR code, etc.
• ECOCIUDADANO
  Technological solution to generate open governments, based on information, transparency and citizen participation. Web application and app to encourage citizen participation, with the aim of guaranteeing a more efficient and transparent management of the council services provided. It allows cross-cutting management of the maintenance of public spaces, integrating council technicians, political managers, service companies and citizens, for more agile and effective service. Its main purpose will be to interact with people and make them the protagonist of the service, allowing them to: · Consult information relevant to the service, such as the services provided, the planning of activities in the street or geographical point of interest, the real and updated position of urban elements, such as containers, litter bins or others registered on the platform, etc. Report incidents with details of elements or geographical position, with the possibility of sending supporting photos. The platform will keep them informed until the incident is resolved. Manage complaints, incidents and claims data, through a web platform and the possibility of an app for public use.
• LORAWAN NETWORKS
  Deployment of public/private IoT networks based on LoRaWAN technology, coverage analysis and network optimisation. Molukas offers a complete device-to-cloud solution that is fully integrated, standard (avoiding "captive" technologies), easy to incorporate, and designed to assist municipalities with rapid time to deployment. It provides connectivity, device management and data transformation on the Smart City platform available to the municipality with the benefits of the fastest growing LPWAN wireless technology. LPWAN technologies include LoRaWAN, which produces a higher data rate than other similar technologies, has a low economic cost and uses a free frequency spectrum (868 MHz in Europe).
• SMART WASTE MANAGEMENT
  The company’s smart waste management solution combines smart ultrasonic fill-level sensors that monitor waste in real time and the help of sophisticated software. It provides both cities and businesses with analyses that can be used for data-based decision-making on optimising waste collection routes, collection frequencies and vehicle loads. There is also the opportunity to identify waste containers with a RFID card and install a card reader in the collection lorry.
• CRM FOR TOURIST DESTINATIONS
  Implementation of CRM for tourist destinations. With HubSpot technology, the world leader in Inbound Marketing solutions, and as certified partners for Europe of the American multinational, they implement and develop their CRM product, adapt it to the reality of the destination and prepare it for the execution of Inbound Marketing strategies. This makes it possible to capture and manage leads, so that the destination establishes intelligent communication with more and more tourists through valuable content.
• DRAFTING AND IMPLEMENTATION OF COVID-19 CONTINGENCY PLANS
  Development of documentation to implement COVID-19 protocols. Drafting of COVID-19 contingency plans. Advice and implementation of security measures for COVID-19 in tourist destinations and hotels; drafting of contingency plans, advice on implementation and implementation of plans. Follow-up of actions.
• DRAFTING AND IMPLEMENTATION OF SMART DESTINATION AND STRATEGIC TOURISM PLANS
  Development and implementation of smart tourism management plans based on SEGITTUR assessment and, in  the case of the Region of Valencia, self-assessment as defined  by  Invattur. Development of plans in line with the UNE  178501 standard: Smart Tourism Destination Integrated Management System. Phases: Initial analysis. Smart Destination self-assessment. Social participation. Establishing key programme areas. Definition of proposals and actions in the areas of: governance, sustainability, accessibility, innovation, online marketing, information systems, tourism intelligence, connectivity. The plans developed must comply with the following governing principles: Comprehensive perspective in line with the cross-cutting nature of tourism. Innovative, competitive and profitable positioning. Participation, cooperation and commitment. Sustained continuous development. Effective use of technology (for example, smart natural spaces: "Puig Campana Montañana Intelligent" project).
• IMPLEMENTATION OF THE Q MARK AND ASSESSMENT OF THE ISO AND UNE STANDARDS
  Implementation of tourist standards, and advice about and monitoring of the roll-out of certifications. Advice and implementation of the UNE 178501:2018 standard (Smart Destinations). Advice and implementation of "Q" for Tourism Quality, "S" for Tourism Sustainability and ISO standards applicable to tourism. Advice and implementation of the UNE 166006:2018 standard (R&D+i Management: monitoring and intelligence system).
• PHONE BOX TURNED TOURIST OFFICE
  What can you do with the unused phone boxes in your city? As per the New Law on Communications, Telefónica will stop maintaining the 15,000 phone boxes we all see every day from 1 January 2023. And how can items like these that have become obsolete be useful? For two reasons that are important when taking any public initiative: Making the most of the work already put into the phone box and the electrical connections it already has. The phone box already has an electrical supply and connections to  dashboards, saving money, time and effort put into the most tedious part of any outdoor construction that requires an electric current. Making the most of the fact that it already has an internet connection. As phone boxes have copper cables, an ADSL connection can be set up And how can the phone box or the space it took up be used? Convert the phone box into a digital information point for residents and tourists: Remove the phone and replace it with a 18.5" exterior touch screen to provide 24/7 information, all in just 15 minutes. Use it for municipal event and agenda campaigns in key areas within the municipality. It could even be used for public Wi-Fi and fast mobile charging with USB ports. What information can be included? Geolocated information: Cultural heritage, museums, monuments Green routes, parks, outdoor activities Leisure and shopping. Local gastronomy, craftwork, experiences Attractions and events The most Instagrammable spots, nightlife. Administrative procedures. Tourist routes: Routes for one, two or three days A route around the historic centre A route through lesser-known sites. A route around local leisure facilities. The opportunity for the tourist to download all this information to view on their smartphone.
• CICERONE: TOURISM PLATFORM WITH ARTIFICIAL INTELLIGENCE
  Would you like to have more data on the tourists who visit the destination and who do not stop at the tourist office? Do you want to attract more tourists, especially in low season? Do you still report on paper and do the surveys and records manually? Cicerone is the 1st smart tourism platform that informs, registers and attracts tourists automatically through artificial intelligence, providing insights into tourists for loyalty at all stages. Before. From the website and social media. Shows the municipality adapted to the type of traveller, interests and duration of stay, like a 24/7 multi-language virtual office. Tourists can create their stay and include the information on the destination and PDF as a "shopping cart", to create their own travel guide and view on their mobile when they are at the destination. Route creator (by either the user or the tourism technician) according to days and traveller profile connected to Google Maps. Event module for both locals and tourists, based on their interests. During: Digital offices open 24/7 and sustainable media on façades to inform and capture data from tourists. "Draw" the tourist's stay on an interactive map while we record it, to avoid paper and filling in cumbersome forms and surveys manually. Automated statistics to export to the SICTED “Q” for Tourism Quality certificate and different ISOs, without effort on the part of the technician. Adaptation to any totem, monitor and tablet. Monitoring patent. All devices can be monitored and activated remotely. After: Tourism CRM. Attract tourists and retain them once they leave the destination, thanks to the segmented campaign module, by type of tourist, location, age or interests. Before coming. Sending the guide, events and promotional material in their language. After their stay. Email to ask for their satisfaction and comments. Campaigns scheduled after 6 months, a year, etc. Value content.
• "S" FOR TOURISM SUSTAINABILITY
  The "S" mark for Tourism Sustainability is a badge created by ICTE to help and guarantee the implementation of the Sustainable Development Goals of the UN 2030 Agenda in tourist establishments, services and destinations. The mark is awarded when the tourist organisation complies with at least one of the following two standards: the Technical Specification for Compliance with the Sustainable Development Goals (SDG) in tourism organisations or the UNE-ISO Standard 21401:2019: Sustainability management system for accommodation establishments. This certification is a guarantee of a sustainable organisation, i.e. organisation that creates economic, environmental and social value in its surroundings in the short and long term, thus contributing to the well-being and progress of present and future generations.
• IMPLEMENTATION OF MANAGEMENT SYSTEMS (QUALITY, ENVIRONMENT, OCCUPATIONAL RISK PREVENTION)
  With the objective of supporting the development of high- quality tourist attractions, Innovaris provides services to support continuous improvement, based on the implementation of ISO/UNE tools and management systems, specific regulations and its own standards. The company works within the following specific areas: Quality: Quality Management Systems ISO 9001. Environment: including the environmental management system under standard ISO 14001 and the EMAS environmental excellence model. Health and safety: integrating labour health and safety systems based on ISO 45001. Information security: based on the ISO 27001 Information Security System. Innovation: supporting both destinations and companies in implementing the UNE 166002 R&D&I management system. Social responsibility: including the ISO26000 social responsibility guide. Sustainability: ISO 21401: sustainability in tourist establishments EFQM: Management excellence model. Other standards: UNE-EN 13816: public transport quality. UNE 175001: small business quality. GDPR: compliance with the General Data Protection Regulation. ENS: the national security framework. Inspection point programmes.
• VIRTUAL COMPETITIVENESS, INNOVATION AND SUSTAINABILITY TRAINING CENTRE
  Inntraining is an online tourism sector training platform that allows both tourist destinations and private companies to provide training programmes within an intuitive environment. The platform has many different features: · Personalisation: by using the app, a personalised environment in line with the destination's branding can be set up. Official sponsors: there is a section for official sponsors. This provides organisations and professional associations with an extra tool to monetise the available training. Course catalogue and highlighted courses: provides descriptions of the courses available with the option to highlight those being considered. This also allows events and news of interest to the student to be shared. Teaching staff: descriptions and profiles of the teacher assigned to the course.
• ICLOUDCOMPLIANCE
  IcloudCompliance is a top-level technological solution to run a management body like that of a Smart Destination. This technological solution enables: Streamlining KPI management processes. Monitoring key areas, sub-areas and indicators. Setting action plans. Establishing control automation, which mitigates risk factors. Establishing automatic, swift reports. Documenting traceability procedures, strengthening transparency and therefore compliance. Centralising skills. Setting a clear and effective calendar of corrective actions. Integrating sensorisation APIs, and therefore strengthening the ecosystems of private organisations with regard to the public organisation.
• INFO POINT
  A wooden structure with a customisable design. It features a touchscreen that users can interact with via information provided by the public body using the product. This information is made available to residents and visitors through a new communication channel and reference point for people in the area. Concepts such as the municipality's history and coat of arms, what life is like there now, its traditions, what there is to visit, where to eat and what actions are being carried out in relation to the Sustainable Development Goals (SDGs) are some examples of the many options this new method offers for interacting with citizens. It is a perfect digital, interactive signage solution, through which municipalities can share any relevant information dynamically and visually, thus attracting residents' attention and supporting future decisions Digital touchscreen The main aim of this screen is to provide information to users, and to facilitate access to the different public and/or private services within the municipality. Moreover, the option to interact with users through personalised surveys will generate a database of highly valuable information which will provide a base for the municipal corporation to analyse and agree on possible future decisions and actions. Other features included Semiautomatic external defibrillator (SAED): a portable device that diagnoses and treats cardio-respiratory arrest, restoring the usual heart rhythm through direct current pulses when the heart is fibrillating. Emergency button to call 112 in case of emergency, urgency or accident. Charging area for mobile phones or wheelchairs.
• DIGITAL TOURISM TREASURE HUNT
  Digital tourism treasure hunt is a cultural route in the purest detective style. Users walk the streets of the municipality solving riddles linked to the local history and heritage. A tourist route in treasure hunt or escape room mode. Fun treasure hunts that will immerse the visitors in stories of all kinds about the destination: time travel, ancient legends, wars, witches, scientific revolutions and much more. The Game: To complete the route, visitors only need to scan a QR code with their mobile phone (tourism offices, shops, hotels or restaurants), or click on the game link (website, social media, WhatsApp). No apps, no paper, no registration, no reservations; easier is impossible. Totally free, and available 24 hours a day, 365 days a year. The aim is to break down all access barriers for users to enjoy a pleasant route through the destination. Culture: These treasure hunts promote culture and publicise make the destination, creating unique stories linked to the cultural heritage of each town or city so that travellers can discover the destination while playing, but, above all, learning. Economy: Economic reactivation is promoted, with a focus on tourist resources, sending users to other less-visited areas, and generating prizes in the form of discounts, tickets, raffles, hotels, etc. Retail: Sustainable tourism is encouraged, extolling the local products and services and thus promoting local trade and economic recovery.
• TOURIST PORTALS AND PLANNERS
  GVAM is an expert partner in the implementation of bespoke technological solutions for tourist destinations and a leading company in the production of destination applications, with more than 100 apps/PWA produced, thousands of heritage resources digitalised and more than two million unique users a year. GVAM solutions provide destinations with reliable tools for addressing the reinvention of the tourist model and the challenges that this presents, making the most of the opportunities available: Prioritise the protection of cultural heritage and natural resources. Make energy efficiency and green transportation more widespread. Standardise the digital transition by providing data, customisation, digital marketing and AI tools. Make the destination more competitive, digital and accessible and boost short consumption cycles. GVAM's tourist portals and planners have been developed as comprehensive platforms in line with standard UNE 178506. In addition to their bespoke development for each destination, the solutions include tools for tourists to plan their visits and additional plug & play modules especially for IoT, social media, recommendations, etc.to be used on any form of media, such as websites, apps, screens and digital totems. The solutions are complemented with backend tools with a dashboard, CMS for complete graphic customisation and management of tourist resources and a DATA platform, as well as the possibility of integrating with third-party services or other sources of information through REST APIs.
• DESTINATION MANAGEMENT TOOLS
  GVAM is an expert partner in the implementation of bespoke technological solutions for tourist destinations and a leading company in the production of destination applications, with more than 100 apps/PWA produced, thousands of heritage resources digitalised and more than two million unique users a year. GVAM solutions provide destinations with reliable tools for addressing the reinvention of the tourist model and the challenges that this presents, making the most of the opportunities available: Prioritise the protection of cultural heritage and natural resources. Make energy efficiency and green transportation more widespread. Standardise the digital transition by providing data, customisation, digital marketing and AI tools. Make the destination more competitive, digital and accessible, and boost short consumption cycles. The destination management tools developed by GVAM use technology and digitalisation for facilities management. This includes the digitalised tourist office assistants that provide digital route planners on tablet-like devices through a drag- and-drop interface of destination activities, show the suggested result in the form of a list or editable interactive map, as per the parameters indicated for the visitor and their profile. Visitors can also save these itineraries to their own devices. Group radio guides can also be digitalised via the destination's app, which functions between users as a transmitter-receiver, not only sending voice messages, but also making it possible to share the screen with the rest of the participants. GVAM has created its own access, flow and capacity control platform: based on real-time monitoring of visitors at the destination, it automates front-end information on the status of car parks or spaces with limited capacity, also complementing the booking process as well as the sending of notices and alerts when a certain threshold is exceeded in specific areas.
• TOURIST VISIT APPS AND WEB APPS
  GVAM is an expert partner in the implementation of bespoke technological solutions for tourist destinations and a leading company in the production of destination applications, with more than 100 apps/PWA produced, thousands of heritage resources digitalised and more than two million unique users a year. It also coordinates drafting for standard UNE 178508 for tourist apps. GVAM solutions provide destinations with reliable tools for addressing the reinvention of the tourist model and the challenges that this presents, making the most of the opportunities available: Prioritise the protection of cultural heritage and natural resources. Make energy efficiency and green transportation more widespread. Standardise the digital transition by providing data, customisation, digital marketing and AI tools. Make the destination more competitive, digital and accessible and boost short consumption cycles. GVAM visit tools can be developed in the format most suitable for each case, whether in downloadable mobile app or in progressive web app format, both of which are fully customised in line with the destination's graphic design and according to standard UNE 178508 for tourist apps. These tools are especially useful during tourist visits as they contain highly valuable digital content about the destination’s heritage and its cultural and natural attractions, organised into different routes and itineraries, as well as interactive maps, universally accessible resources and more, all available via mobile devices. These are also the perfect platform to include information about the destination's range of tourist resources and services (restaurants, accommodation, activities, active tourism, etc.), including adding content from museums and visitor centres. Destinations can fully control these tools in real time through the online CMS content manager.
• SMART ODOR WASTE
  Smart Odor Waste is designed and patented by Graphesol . It is an IoT device that represents the evolution of current smart devices for waste management. To the usual functions, Smart Odor Waste adds a feature for removing bad smells from containers, eliminating organic waste, reducing pollutants and bacteria. Currently, IoT devices measure the height of the waste and the temperature and emit a signal advising whether a container should be collected or not. Other features include opening the container with a citizen card, geolocation or reporting vandalism. With this new device, a fundamental function is added to tourist municipalities through eliminating complaints of bad odours from the containers, and a new business line is added to the waste management companies through the loading and maintenance of the biocidal liquid. This natural biocidal liquid is made up of natural bacteria and enzymes that remove all odour components and any organic residue, as well as nitrates and other contaminants.
• LIQUID PHOTOCATALYSIS NANOLAYER 2 YEARS COVID FREE
  Liquid photocatalysis nanolayer is a revolutionary anti-COVID product that protects any surface for a period of two years, decontaminating the air that comes into contact with the treated surface. It reacts with sunlight or ultraviolet light and is activated by producing an oxidation process that affects the Covid-19 membrane. In this way, any surface can be protected for the following two years. Surfaces with nanolayer act by purifying the air that comes into contact with them and by eliminating pollution, improving the interior air of buildings. It can be administered on metals, glass, marble, wood, fabrics, etc. It removes biological contaminants, viruses, bacteria, fungi and pollen, as well as bad odours. It saves cleaning time and cleaning products, is non-toxic and has SGS efficacy certification.
• GECOR
  GECOR consists of a transversal Smart City platform, which has a city app for access to council services. It is a technological service designed to facilitate participation and two-way communication with citizens, in addition to the digitalised management of public services. Local councils and other administrations gain a two-way communication channel that creates a positive, transparent relationship between citizens or visitors, of different profiles, and authorities, in a Smart City context. One of the main services of this city platform is made up of a cross-functional management system for the maintenance of public spaces, which integrates citizens, municipal technicians and city managers. The power of this service supports the integration of the organisation's internal processes, and more efficient management. Both citizens and technicians are able to trace messages sent. The solution's settings allow these messages to be assigned automatically, internally reassigned, or sent to suppliers. Both documentation and management are simplified, thus saving time, improving responses and modernising the system. The tool features a range of functions, which include: Measurement of citizen satisfaction through targeted surveys. Controlling and measuring capacity. Segmented communication channels. Integration with WhatsApp chatbot. Virtual tourist office (with modules for points of interest, festivities, tourist information and chat). Services for the elderly (with information and a chat feature) An app screen with key links to municipal websites where people can fill in paperwork and carry out other procedures
• DESTINATION WEB PLATFORM AND APP FOR COMMERCE, HOSPITALITY, TOURISM AND HERITAGE
  Destination platform and local marketplace for commerce, hospitality and tourism. Excelencia Turística offers a platform for all businesses, restaurants, hotels and activities to promote and market together on the local white-label destination platform for councils or associations, with tools such as consumer support vouchers, information, planning, promotion, sales, bookings. The overarching aim is to promote the destination's commitment to excellence, digitalisation and sustainability. The platform is certifiable under ISO UNE178501 and UNE 178502 standards, focusing on innovation in tourist destinations. They work with luxury and excellence leading destinations such as Marbella, Puerto Banús, or rural, cultural, family and wine tourism destinations such as Medina del Campo.
• EUROPEAN INCLUSIVE TOURISM INSTITUTE. ACCESSIBLE TOURISM TRAINING
  As a consultancy, Equalitas Accessibility offers training services related to accessibility and accessible tourism. Face-to-face training: Awareness workshops for the tourism sector. They develop training workshops geared at the tourism sector with the aim of providing tourism professionals with tools to design, create and promote products and services accessible to all people. Their workshops are fundamentally practical for attendees to learn through play, solving everyday situations they encounter in their daily lives and learning examples of best practices. The content of the workshops is diverse and bespoke courses can be created. The content, practical exercises and duration of the workshops is adapted to the needs of the participants. The team of trainers consists of professionals from universal design, experts in inclusive marketing and accessible tourism. In addition, the trainers include people with disabilities. These workshops are aimed at professionals in the tourism sector: Tourism managers. Tourism resource managers. Tourism technicians. People who attend to visitors either directly or indirectly. Tourist offices. Communication and/or promotion managers in tourism companies or destinations. Online training: European Inclusive Tourism Institute They offer online training through the accessible tourism training platform, www.institutoeuropeodeturismoinclusivo.org, with leading professionals in the sector as teachers. Through video courses, at a very attractive price, unassisted training, from anywhere, with a very practical straightforward approach. They carry out direct online training (webinar), adapted to each place and the needs of the participants.
• ROUTING TALES: GAMIFIED TOURIST EXPERIENCES
  Gamification is one of the latest educational trends that tries to create new learning experiences based on games and entertainment, uses techniques based on the mechanics of video games and applies them to learning, ensuring that users have fun while learning, thus achieving more motivation and desire to learn. With the ROUTING TALES project, Echeide proposes an innovative experience in education and knowledge of the environment through gamification techniques on mobile phones. Routing Tales seeks to generate tours where games and entertainment are the basis of a fun proposal to learn the history of a place individually or in a group.