AVISA APPLICATION: MOBILE APP FOR CITIZEN PARTICIPATION FOR REPORTING URBAN ISSUES
Item
- Title
- AVISA APPLICATION: MOBILE APP FOR CITIZEN PARTICIPATION FOR REPORTING URBAN ISSUES
- Description
-
Anova IT Consulting has developed Avisa, a mobile app that helps citizens participate in communicating incidents to the town council.
- Avisa is an app that facilitates citizen participation in reporting issues to the council via their smartphone.
- It allows them to easily report issues such as broken street lights, potholes or full litter bins.
- In less than one minute, users can indicate the type of issue and add a photo of the incident, which is logged and geolocated.
- Avisa automatically locates the incident on the city map, automatically transferring it directly to the corresponding councillors and departments in the town council so it can be resolved.
- Avisa thereby provides a single channel for reporting issues, which reduces the costs associated with their management.
Goals:
- Foster active citizen participation in improving municipal management.
- Achieve unified incident management from a single online control panel that can be accessed from any device with the necessary permits,
- Automate internal incident management processes in the council.
- Develop a historic record of incidents geolocated and classified according to type and importance, which allows the local council to:
- Prioritise improvement actions.
- Conduct periodic analyses on the progress of the number and types of incidents, thus facilitating decision-making.
- STIT Type
- STT
- Creator
- ANOVA IT CONSULTING
- Creator Description
-
Anova IT Consulting is a technology consulting firm specialised in the development of e-commerce solutions, training, technical assistance for Public Administrations for the management of technological development and consultancy programmes for digital transformation and business growth.
- Creator URL
- anovagroup.es