Τhe National Museum of Copenhagen
Item
- Title
- Τhe National Museum of Copenhagen
- Description
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has developed a chatbot to help guests to a smooth experience and give an overview of the many possibilities that the museum offers. The chatbot gives answers to not only to FAQs and helps with the practical needs, but also offers an interactive and digital guided tour of some of the most popular themes in the expositions and give visual information. The chatbot solution has been launched, tested, and adapted and the data shows that the chatbot is used both before and during the visit, and the digital tours are a quite a success.Find out more at: https://en.natmus.dk/museums-and-palaces/the-national-museum-of-denmark/chatbot/
- STIT Type
- STI