World-class hospitality
Item
- Title
- World-class hospitality
- Description
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The city currently offers 25 InfoPoints in existing visitor destinations located around the city. Staff at thesite speak, at a minimum Swedish and English and are trained several times a year in destination knowledge and service. The approach has resulted in a more significant commitment to the destination, focusing on co-creation and increased accessibility for visitors. InfoPoints represent an aspect of physical access to information. VisitHelsingborg.com website is the digital counterpart. The new and improved website, launched in 2023, offers inspiration to visitors in a simple and easy informative way, with links to local businesses and our social media channels. The site meets the highest level of accessibility according to the international standard WCAG and is available in several languages. To create a user-friendly all-in-one experience, the digital booking tool GoToHUB is integrated into the website, allowing visitors to be informed and directly book destination experiences. Find out more via: https://visithelsingborg.com/
- STIT Type
- STI