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User-friendly and disabled-friendly transportation
For physical accessibility, Ljubljana’s city buses are especially user-friendly for people in wheelchairs, with other disabilities and children in strollers. Besides installed ramps and reader boards on most of the buses, audio announcements help tourists and visitors to identify their stop. Additionally, six electric vehicles (“Kavalirs”) have been introduced in the city center for the elderly and disabled and offer free rides. An emission-free urban electric train also enables disabled people to travel to main attractions while listening to audio guides. The latest addition to a user-friendly experience for people in wheelchairs is the free rental of two electric attachments allowing a more comfortable sightseeing experience. Attachments can be rented at the Tourist Information Centre (TIC). This is an innovative service since TIC is the first tourist information centre in Europe that offers this option.Find out more at: https://www.visitljubljana.com/en/visitors/travel-information/essentials/accessibility-of-ljubljana-by-wheelchair/and https://www.visitljubljana.com/en/visitors/travel-information/getting-around/kavalir-getting-around-the-city-centre-by-electric-car/ and https://www.lpp.si/en/urban-electric-train
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Exploration made barrier free
The city has introduced an “itinerary without barriers”, an itinerary to explore and experience the city specifically designed for wheelchair users visiting Venice. These itineraries take the visitor throughout Venice along specifically designed and accessible routes for wheelchair users offer suggestions on visiting the city despite the obstacles that it’s the city with all its bridges entail. These routes and itineraries have been designed by the Office for the Elimination of Architectural Barriers of the Municipality of Venice and have been created in collaboration with resident with limited mobility living in the city. Through this collaborative process, Venice has taken the residential experience as a platform for creating a better tourist experience for everyone. Find out more at: https://www.veneziaunica.it/en/content/itineraries-without-barriers
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Bordeaux, Destination for all
In Bordeaux, inclusion is at the heart of public policies, so that the region is accessible for all. Bordeaux ‘Tourism and Handicap’ certified routes are accessible for those with mobility or hearing disabilities, and four map displays for the visually impaired have been installed. The Bordeaux Tourist Office has also developed a dedicated guide for those with disabilities and contains all the services available to people with reduced mobility. The guide is regularly updated, considering the feedback and needs of users. Additionally, the ‘City and Handicap’ task force has helped to make major cultural events such as the Bordeaux Wine Festival and the Bordeaux River Festival accessible for visitors with special needs. The municipality has paid particular attention to adapting sites where these events take place with e.g., access ramps, adapted sanitary facilities, zones reserved exclusively for use by persons of reduced mobility and human assistance.Find out more at: https://www.bordeaux-tourism.co.uk/accessibility
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Single City Card for All
A single card can be used by visitors across all transportation networks within the city as well as sports facilities, museums, botanical gardens, and the city zoo. This easy to use and accessible single city card creates accessibility into exploring a city with a multi-layered urban infrastructure and tourism attractions. Find out more at: https://online.gaziantepkart.com.tr/#/home 27
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Pedibus and Bicibus Project
As part of its commitment to making the city more accessible for all, Genoa is upgrading and extending pedestrian routes and spaces, and barrier-free routes; as well as introducing the Pedibus and Bicibus Project for smart mobility. Find out more at: https://www.visitgenoa.it/en/homepage
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Innovative Signage makes world of colour accessible to colour blind
Born in Porto, the ColourADD has reached worldwide acclaim as an innovation in helping people who are colour-blind participate in the colour dominated world of signage. Here in the city, it appears on tourist maps, flags and Ecopoints on the beaches and on car parks to help everyone navigate, understand, and feel welcome to an accessible experience of the city. Find out more at: http://www.coloradd.net/imgs/ColorADD-About-Us_0315.pdf
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Digital Passenger Information via website
Because accessibility is an important issue for Szeged and not only about creating a livable, safe environment for people with permanent disabilities but also for people with temporary disabilities, its website has been made fully accessible. Web accessibility offers benefits for people in good health and with disabilities. An important principle of web accessibility is the design of flexible websites and software to meet different user needs, preferences, and situations. This flexibility benefits people with "temporary disabilities" and those whose abilities change as they age. In overall, accessibility will make the environment easier to use for people with walking sticks/crutches, elderly people, mothers pushing pushchairs, but also people carrying their luggage, or almost all people after an accident. Furthermore, acoustic passenger information systems, which are used on public transport, provide tourists with information to help them find their way around. Find out more at : https://www.arkadszeged.hu/en/services/accessibility/
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“Accessible Izmir”
The Izmir Metropolitan Municipality (IMM) has organised the International Congress for the Urban Problems of People with Disabilities in 2013, 2016 and 2019, resulting in the implementation of the “Red Flag” Award. The award outlines public indoor and outdoor spaces of both private and public institutions within the city that have significantly improved their accessibility to everyone. So far, a total of 81 institutions have been awarded the “Red Flag”. Find out more at: http://www.engelsizmir.org/?AspxAutoDetectCookieSupport=1
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Cross-sectoral table on accessibility and inclusion via P.E.B.A. Plan
has focused on creating innovative tourism practices related to accessibility, with the ambition that all the people must have the same accessibility to the city. As part of this, Genoa has established a cross-sectoral table on accessibility and social inclusion. The goal is to enable everyone to live independently and participate fully in all aspects of life, and therefore measures will be taken 16 to ensure equal access to the physical environment, transport, information and communication. The P.E.B.A. Plan for the elimination of architectural barriers is an important goal already achieved. Find out more at: https://www.visitgenoa.it/sites/default/files/archivio/GUIDA%20GENOVA%20ACCESSIBILE%20PER%20TUTTI.pdf
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"Blue Line" Map
Zagreb has also created the “Blue Line Map”, the first tourist map of the city centre specially adapted for wheelchair users, available free of charge at the information centres operated by the Zagreb Tourist Board. A Blue Line mobile app will also be available soon. Find out more at: https://infozagreb.hr/multimedija/brosure
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Sign Language Guided Tours for Christmas Market
offers various services for people with special physical challenges. For instance, the city offers guided tours of the Christmas market in sign language, thus encouraging other city tours to build accessibility to hearing-impaired people. 13 Find out more at: https://www.visitessen.de/essentourismus_veranstaltungen/essen__weihnachten_/fuehrungen_1/rundgaenge.de.html?fbclid=IwAR1sCu5EFVP3wIuOX6vk7TSMXR7xP2pXNYrSsRRwj2icKqWWrw5_-OQaHto
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Depot Boijmans Van Beuningen
is the world’s first publicly accessible art storage facility. The world-famous art collection at the Museum Boijmans Van Beuningen consists of more than 151,000 objects. The museum is home to Rotterdam’s cultural heritage but with only 8% of its collect available to the public, the remaining 92% remain in storage. In order to break with this traditional policy of concealment that most museums around the world must adhere to due to space or other factors, the museum is making the compete collection visible to the public. By opening the first publicly accessible museum deport in the world, Rotterdam is ensuring that visitors will get an unobstructed behind the scenes view of the rest of the collection along with what goes into its preservation and maintenance of the artefacts and artworks on display. Find out more at: https://www.boijmans.nl/en/depot
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Launched in February 2020
is a disruptive concept of modern museum pedagogy. Designed as a metro line, uniting 17 stations and interconnecting 5 thematic axes (sound, nature, material, liquid and romanticism), the “City Museum” has become a fascinating and new form of interactive museum experience. It incorporates archaeological sites, water places, historic houses, libraries, industrial spaces and offers an interesting, new, and innovative way of enhancing the museum concept. Find out more at: https://www.porto.pt/en/news/the-city-museum-in-porto-is-reshaping-the-concept-of-city-integrated-culture
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The city has developed a promotional project called KulKul Moment
to make a city experience complete by combining culture and cuisine. This is a moment locals and visitors can only experience in Ljubljana. With stories that connect culture and cuisine, Ljubljana encourages people to visit cultural institutions and to find out the story behind the local culinary highlight in connection to culture. The city therefore published the first story in March 2021 about Emona slice and the visiting of Emona Park in Ljubljana aiming to increase the visibility of cultural institutions and works.Find out more at: https://www.visitljubljana.com/en/visitors/explore/things-to-do/kulkul-trenutek/
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There is a strong tradition of outdoor bathing in Helsingborg
stretching all the way back to the beginning of the 18th century. Helsingborg’s municipality has introduced an event called “Outdoor Bathing Week” to protect its cultural heritage, to preserve its tradition and to offer visitors an authentic experience. During this week, a programme with various activities is offered at three baths. They range from traditional outdoor bathing to the German sauna tradition of “aufguss” and lectures about Helsingborg’s bathing traditions and cold-water bathing’s benefits for the health of the body and soul. Helsingborg’s ambition is to attract more and more visitors with the city’s large number of outdoor baths and the growing trend of cold-water bathing together with the desire for authentic experiences. Find out more at: https://visithelsingborg.com/kallbad/?lang=en
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Officina Creativa
is a place combining creativity with tourism and tradition with innovation. In the spaces of the “Vecchio Conventino,” in the heart of the Oltrarno, the artisans’ neighbourhood, is the Officina Creativa, is located. A space devoted to handicrafts and to creative activities. Twenty artisans and artists who work with wood, decoration, sculpture, painting, grinding, iron casting, leather, printing, engravings and grindings, restauration, ceramics, gold and silver, eco sustainable design, weaving and many other areas of quality artistic handicrafts and art are based here. A unique space where the most traditional techniques live together with more contemporary expressions and of research in the world of design and of the art. Find out more at: http://www.officinacreativafirenze.it/wp-content/uploads/2018/02/bookOfficinaCreativa2017.pdf
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The Fredriksdal
built at the end of the 18th century, was donated to Helsingborg municipality in 1918. It comprises a cultural centre that contains Helsingborg Museums’ collection, a theatre and an educational organisation that is important for the preservation of the city’s living culture. This open-air museum is the largest of its kind in Sweden and offers an exceptional space for nature and culture to mix. The mansion, its parks and gardens are surrounded by the houses and land of the Scanian countryside, city scenes with buildings from central Helsingborg, and a botanical garden with Skåne’s wild foliage. Locals as well as visitors have the chance to learn more about the city’s living culture.Find out more at: https://fredriksdal.se
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A transformed lighthouse
For many years, the Lighthouse of the Santa Klara Island in San Sebastian has been empty and abandoned. Inspired by the wild nature of the island, so close to the city and by the outstanding geology of the Basque country coast, the sculptor Cristina Iglesias, has produced works that transform the interior of the Lighthouse, restoring it and converting it into a startling sculptural place. Find out more at: https://www.donostia.eus/ataria/es/web/hondalea/home
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The other side of history
“The other side of History” project is based on heritage interpretation. It introduces visitors to the social and historical atmosphere of the 18th century Dubrovnik Republic. Considering that the Dubrovnik Museums own a rare historical instrument-fortepiano built by Viennese builder Anton Walter in 1790, the project contains specialised costumed performance on period instruments with storytelling.The aim of this project is not just to present and highlight the values and richness of both tangible and non-tangible cultural heritage, but to also immerse visitors into the special historical environment of a reconstructed event in the Rector’s Palace. Therefore, Concert by the Rector’s which is implemented as an additional cultural- touristic programme of Dubrovnik Museums offers live performances in the presence of the Rector himself who is the host to the event. Performed both in Croatian and English, it brings the story of the life of composers whose works are performed as well as the history of the Dubrovnik noble families and their relations to European cultural centres of the time. Listening to the music performed on the original period instrument, accompanied by the degustation of the preferred sweet of the Dubrovnik nobility, the visitors are becoming a part of an exclusive cultural event which connects musical performance with its socio-cultural context. Find out more at: https://www.dumus.hr/en/
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‘This is Athens with a Local’
is an open platform that helps visitors to connect with a community of local volunteers so that they can learn from each other during a walk around the volunteers’ neighbourhoods, discovering hidden treasures and places they won’t find in any tourist guides. It is part of the official Visitor’s Guide to the City ‘This is Athens’.Find out more at: https://www.thisisathens.org/withalocal/node/2
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Caravan tourism and camping in and around Gaziantep
have become increasingly popular since the start of the pandemic. The municipality, which has made an important breakthrough in this area, ensured that the city is safe for caravan tourism. The caravan parking lot and residential area, one of the city’s most important projects implemented during the pandemic, provide safe and enjoyable travel opportunities for all – domestic as well as foreign visitors. This situation has directed the route of the visitors towards the Southeast of Turkey to Gaziantep in order to enjoy caravan tourism activities there. Not only do visitors enjoy a tourist attraction that can operate despite the pandemic, but also the local community can benefit from the visitors.Find out more at: http://www.gateofturkey.com/section/en/259/4/tourism-types-congress-tourism-gaziantep
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Braga boasts some consolidated budgets
as a city of culture with a recognition as a UNESCO Creative City of Media Arts. This project began in 2017 and provided some momentum for culture and creativity in the city, not only in terms of activities and cultural expression, but also in terms of creation and redevelopment of cultural spaces and hubs, plus promotion of gatherings to share experiences. The City of Media Arts has essentially operated out of two “houses” - gnration and the Theatro Circo - and has also helped to revitalise these spaces. The cultural centre gnration is a space for creation, performance, and exhibition in the field of contemporary music and the relationship between art and technology. By adopting a sustained strategy, always open to the community, it intends to confirm its status as a unifying pole for cultural and creative dynamics, making it a space oriented towards educating and raising awareness in a new audience, demonstrating artistic practices relevant from a contemporary and cosmopolitan perspective. The cultural schedule of gnration is founded on two fundamental pillars, which can be viewed independently or jointly. Contemporary music and the relationship between art and technology are central to the programme, whether the profile is performance, exhibition, or education. Also operating inside this space is Startup Braga, a corporate incubator which seeks to foster and encourage entrepreneurship in the city and has the municipality’s support. Today, the Theatro Circo is a really dynamic cultural broadcasting centre, time and again exceeding the target of 100,000 spectators to become a geographical hub. Find out more at: https://www.bragamediaarts.com/en/braga-and-media-arts/
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The Witold Gombrowicz Municipal Theatre
is a long-appreciated theatre stage in Gdynia. It is distinguished from all the other Polish theaters by offering a unique stage located on the beach. During summer, visitors and tourists can enjoy performances with the sea in the background, overlooking the majestic cliff coastline which is an extremely popular scenery. In addition, some of the theatre’s plays during summer are presented on board of the Dar Pomorza, a more than 100-year-old sailing ship that is permanently moored at Gdynia’s waterfront.Find out more at: https://pomorskie.travel/en/punkty-poi/teatr-miejski-im-witolda-gombrowicza-w-gdyni/and https://www.mystorygdynia.pl/en/attractions-details-page-344320?RecordID=184930
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As the 4th most-visited museum outside of central Paris
La Cité du Vin is a unique place, revealing all the cultural wealth and diversity found in wine. Using a “tour companion”, set off on an immersive, multi-sensory journey all around the world. To promote the site locally and turn residents into ambassadors, the entry fee has been reduced for the whole summer for Bordeaux residents. The largest wine tourism event in Europe is organised by the Bordeaux Tourist Office. The success of this operation is built upon the Tasting Pass, an RFID card which allows attendees to enjoy 12 tastings from the 80 different appellations present on-site at pop-up wine bars along the waterfront. The pass also includes entry to an ‘initiation to tasting’ workshop at the Bordeaux Wine School, all providing an opportunity to discover the diversity found among Bordeaux wines.Find out more at: https://www.bordeaux-wine-festival.com/wine/tasting-pass/users-guide.html
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Interactive exhibitions
digital audio guides for smartphones or exhibits you can touch make Karlsruhe and its museums pioneers of innovation, especially in the field of digitalization. In the past five years, the annual number of visitors to Karlsruhe’s museums has risen to almost 920,000, more than 435,000 people were guests at the 20-plus theaters in 2019, and another 250,000 at the numerous socio-cultural event spaces. The 2015 festival summer, for instance, celebrating the city’s 300th birthday demonstrably increased arrivals and overnight stays by more than 12%. With KAMUNA, Karlsruhe has had one of the oldest municipal museum nights for over 20 years. During the pandemic, the cultural location exhibited its creative resources and, within a very short time, managed to launch interactive apps, digital tours and streaming concerts even after the closure. Karlsruhe’s institutions actively promoted the development of new cultural programs right from the beginning of the closure due to the pandemic. Find out more at: https://youtu.be/F9S8IIoDklo