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• Helsingborg as a self-marketing destination
  Helsingborg as a self-marketing destination is a project aiming to develop a sustainable tourist destination with the hospitality industry playing a vital role. The project is a collaboration between eleven municipalities in the region which aim to create a destination filled with ambassadors. This involves cooperation with the hospitality industry to develop a strategy for the region to become a sustainable tourist destination. Self-marketing requires engagement and pride from the local hospitality companies and also requires improved knowledge about the region. The municipalities and the hospitality industry therefore agreed on three key aims for the project: 1. A destination filled with ambassadors, 2. A destination that is balanced, 3. An innovative destination.Find out more at: https://www.citynationplace.com/digital-transformation-place-branding
• ‘Maister’ as environmentally friendly transport
  Dedicated to green tourism, the city offers an electric mini vehicle named Maister that drives around the narrow center of Maribor and the pedestrian area free of charge. The city intends to give plenty of options for tourists and locals to travel around the city with minimal environmental impact. Maister is intended for all residents, visitors of the town and tourists, elderly, people with limited mobility, and for parents with children and takes users anywhere they want within the city center. Find out more at: https://www.visitmaribor.si/en/what-to-do/transports/6314-
• Eco-friendly city and free transport
  With respect to the environment, the city is encouraging its citizens to forego vehicles by offering a public transport service which is free of charge. Marbella is the first Spanish city to offer that to its residents. This, in turn, has increased the use of public transport compared to private transport. Due to the increased demand, the city has absorbed two more bus lines that belong to the regional network and are included in the local network. Of the 19 buses that make up the public transport network, five of them have hybrid technology promoting low emission by public transport. Additionally, electric vehicles can make use of installed charging points.
• The world’s first electric-powered ferry line
  Helsingborg’s location on the Öresund strait also allows visitors to come to the city by boat. The ferry company ForSea has not settled for carbon heavy transport alternatives but has gone a step further. ForSea became the first ferry company in the world to make their ferries battery-powered, with the batteries being charged continuously. While previously powered with conventional fossil fuels, the ferries are now charged during the short time when docked at Helsingborg or Helsingör and taking vehicles and passengers to disembark and embark.Find out more at: https://www.forseaferries.com
• co-friendly, economical, and sustainable transportation policy
  For an environmentally friendly and sustainable transportation policy, Izmir’s administration has implemented many infrastructure and incentive projects to reduce motorized transportation and to increase bicycle and pedestrian transportation. The “Izmir Bicycle and Pedestrian Action Plan” has added 84 km of bike paths, a bike rental system BİSİM with 55 stations and 890 bikes. There are 120 tandem bikes in BİSİM stations especially for the use of blind people and 120 BİSİM bikes can be used by children. To underline this endeavor, the Metropolitan Municipality has established free repair and parking spots throughout the city. Find out more at: https://www.bogaziciproje.com.tr/en/our-projects/izmir-cycling-and-pedestrian-transport-action-plan and https://www.izmir.bel.tr/en/rent-a-bicycle---bisim-/508/2169
• How to rethink urban planning and balance
  Rotterdam’s inner “City Lounge” is a concept plan that is designed to create a balance between cars, cyclists, pedestrians, and public transport for a more attractive living environment. The clear objective: to increase the share of clean trips in the city. The centrepiece of the City Lounge is the new Coolsingel, a dual bus carriageway which goes straight through the city centre is now a green boulevard with natural stone pavements and a wide pedestrian promenade with a two-way cycle path. By doing so, the city of Rotterdam has demonstrated that creating space for cars is now a thing of the past and the city has become more accessible to clean forms of transport. Find out more at: https://thecityateyelevel.com/stories/rotterdam-inner-city-creating-a-city-lounge-for-all/
• Innovative Signage makes world of colour accessible to colour blind
  Born in Porto, the ColourADD has reached worldwide acclaim as an innovation in helping people who are colour-blind participate in the colour dominated world of signage. Here in the city, it appears on tourist maps, flags and Ecopoints on the beaches and on car parks to help everyone navigate, understand, and feel welcome to an accessible experience of the city. Find out more at: http://www.coloradd.net/imgs/ColorADD-About-Us_0315.pdf
• Hearing is believing
  The main tourist information office offers the modern Visualfy system for people with hearing loss. This innovative AI system detects relevant alerts in the environments and sends visual notifications to the user’s smartphone, smartwatch or smartband through sound. By taking this step forward, València is not only going the extra step to ensure that all visitors are afforded the same degree of accommodation but in doing so is implementing a smart approach to making its tourist information services more accessible. Find out more at: https://www.visualfy.com/visualfy-public-admins/
• Tourist Office
  Mobile devices are available for the visually impaired, hard of hearing, those with motor, touch, and cognitive issues, allowing for access to tourist information, so that everyone can enjoy their stay in Braga independently. The Tourist Office also has tourist brochures in Braille to cater for the visually impaired. Find out more at: https://www.tur4all.com/resources/posto-de-turismo-de-braga
• ReThinkers volunteer programme
  Aarhus’ commitment to enhance its citizens’ engagement plays an important role in the city’s development. One of the unique and significant programmes in Aarhus is the ‘ReThinkers’, a project in which volunteers perform hospitality tasks, support the city’s cultural organisations, events, and projects with different tasks. Thanks to private and public donations, ‘ReThinkers” could continue to prosper as a permanent concept and today it makes up an invaluable resource for the city, a strong brand for Aarhus and source of great local pride. Find out more at: https://www.visitaarhus.com/corporate/volunteer-aarhus/become-volunteer
• Bringing accessibility up to a standard
  As a participant in the MITOMED beach project, València is constantly striving to excel in delivering a sustainable and accessible experience on its beaches. As a result, the beaches have been equipped with walkways and accessibility features which are measured and constantly updated in line with the best practices to accommodate everyone wishing to enjoy a day at the beach.Find out more at: https://fundacion.visitvalencia.com/en/sustainability/projects/mitomed
• Barrier-free architecture
  The goal of the city is to enable everyone to participate fully in all aspects of life. As a measure to ensure equal access to the physical environment, transport, information and communication, Genoa’s administration has implemented PEBA – the Plan for the Elimination of Architectural Barriers. The PEBA analyses the municipal area from the point of view of motor and sensory accessibility, dividing it into 94 Areas, i.e. portions of the territory where public functions of importance and interest for the citizen are concentrated, returning a map with 4 colors depending on the degree of presence or absence of architectural barriers: green (accessible), yellow (partially accessible), orange (partially inaccessible) and red (inaccessible). A very important aspect to underline is that Genoa is the first Italian city with a totally georeferenced PEBA and with data free and accessible to all on dedicated portals (open data). For tours and maps, the relative level of accessibility has been indicated for the main points of interest in Genoa, such as monuments, museums, universities or historical shops. And five accessible “thematic itineraries” have therefore been identified: Art and culture, Education, Free time, Business, Other Paths. Find out more at: https://smart.comune.genova.it/contenuti/peba-piano-eliminazione-barriere-architettoniche
• Holidays for low-income families
  In partnership with the association ‘Vacances et Familles’, the Bordeaux Tourist Office provides support to help low-income families enjoy a holiday, including accommodation support and on-site entertainment, as well as assistance before, during and after their stay. Find out more at: https://congres.bordeaux-tourisme.com/sites/bcb/files/inline-files/Présentation%20stratégie%20durable%20OTCBM.pdf
• Qualified data platform
  The integration of different data sources and the continuous capture of the same through the constant use of the app by tourists in the city, results in a better user experience for them, and in highly qualified data. cade that contemplates interaction, use of services, audience interests and information on tourist flows for better decision making for tourist destinations and spaces attached to unBlock.
• Galgo TV
  OTT solution that is marketed in a Software as a Service (SaaS) format. Galgo presents a modular architecture and is easy to use, equipped with intuitive operation. It is a solution dedicated to the management, publication and distribution of audiovisual content (VOD and Live) to large audiences.
• Tixalia B2B Tixalia White Label
  Tixalia White Label: Solution that allows any client to have a functional online locker adapted to their corporate image so that they can offer all products online quickly and easily.
• Sayobo Tourism
  Technological tool developed by SemanticBots based on inclusive chatbots for smart tourist destinations and tourism companies. With the implementation of the Sayobo system, our clients are able to provide tourists and clients with access to all the information and tourist offers in a simpler, more useful and instantaneous way. Our platform helps promote more inclusive and personalized tourism, improving the experience of tourists and clients. The data generated in interactions with people helps companies and destinations adapt communication and marketing strategies, and know what new products or services can be offered. Sayobo's technology is also an ally to support the tourism teams of destinations and tourism companies, helping them resolve the most frequent digital queries in different languages. These types of tools are oriented towards accessibility, sustainability, technological innovation and digitalization plans to improve the quality of tourist services.
• TECHNOLOGICAL SOLUTION Digital tourist gymkhana
  Planning: the general proposal for a digital tourist gymkhana is carried out, the integration of the municipalities and/or resources of the destination and the design of the game mechanics. Development: the content and designs necessary to generate the game flow are generated and created in a digital environment for testing and validation. Start-up: all resources are integrated, QR codes are created and placed in the different municipalities. Measurement of results: identifying the number of visits made to each municipality and/or resources of the destination.
• TECHNOLOGICAL SOLUTION Gamified mobile guide
  Experiential digital mobile guide that connects the physical and digital world. Points of Interest (POIs) are geolocated on a 2D and 3D map with multimedia information, encouraging visitors to move around the destination to fulfill missions through gamification: Geolocation: the spatial identification of resources and services in a destination about which multimedia information is offered. Gamifi cation: the use of gaming techniques in the territory to improve the visitor experience and motivate them. Smart data: the use of data generated by visitors, properly grouped and anonymized, to improve their experience and to assist in destination decision-making. Augmented reality, in which digital elements are used to improve information and connect the physical and digital worlds. The value proposition of this solution is articulated around four aspects: innovation , a modular technology platform, low development time and low prices.
• Orbis Portal
  Orbis Portal allows advanced B2B and B2C marketing of any type of tourism product, also integrating a charging system and advanced options such as its own widgets or distribution lists. This platform presents high web usability and intuitive and fast navigation systems. In addition, it has an advanced statistics, analysis and segmentation system that allows you to get the most out of any action.
• Changelt
  Wallet application. CHANGEiT is a revolutionary payments ecosystem. A white label wallet technology with multiple functionalities that allows payment, sending money and loyalty programs among other options. Paying in stores, sending or receiving transfers, paying in groups or withdrawing cash from an ATM with your smartphone, are just some of the many possibilities that Changelt offers.
• Paylands
  Online payment gateway. Comprehensive and omnichannel payment gateway with an adaptable, secure and fast interface. It guarantees an agile and intuitive user experience so that the payment process is simple and fast from any device: computer, tablet or smartphone. From a small company to a multinational, PaynoPain has the appropriate structures to manage the payment services you need.
• Carbon Footprint Calculation
  They offer comprehensive advice to public and private entities in the calculation of their Carbon Footprint, as well as support throughout the entire verification process. In addition, they are in charge of managing registration in MITECO and developing plans to reduce and compensate the Carbon Footprint. Your solution provides the following benefi ts: Development of a calculator personalized to the needs of the scope defined by the organization or entity for scope 1, 2 and 3. Development of memory and documentation necessary for Carbon Footprint Verification under GHG Protocol and ISO 14064:2019 standards; and reduction and/or compensation plans that the client needs. Accompaniment in the verification process under the standard selected by the client until the certificate is obtained. Registration of the process in MITECO, in the Carbon Footprint area.
• Implementation of Standards related to DTI and Tourism Intelligence and Intelligent Tourism Companies, Implementation of Certifications
  We were pioneers by implementing the UNE 166006 tourism intelligence standard in the tourism sector in 2014 and in 2018 the UNE 178501 standard in Benidorm, the first certificate in the world. Advice and support in the implementation of the following standards UNE 166006: R&D&I Management: Competitive Surveillance and Intelligence, tourism intelligence, UNE 178501 Management System for Intelligent Tourist Destinations, UNE 178502 indicators and Tools for DTI .
• Destination Gateway
  It's a place where all your air travel data needs come together. They help cities, regions and countries understand how travel trends have affected their destination, reveal new market opportunities and monitor their progress along the way. With just one click, you can access a DMO-specific control panel with all your travel needs tailored to your needs. Easy to use, navigate and share key information.