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SMART HERITAGE
The management of Cultural Heritage, an extremely valuable asset and a catalyst for tourism and economic activity. The Smart Patrimonio technological solution aims to transform the current management model focused on the corrective restoration of assets towards more efficient and sustainable preventive conservation. A solution aimed at preserving both historical places and the assets they house: sculptures, paintings and furniture. Smart Patrimonio is made up of a network of wireless sensors that record and transmit to a central server the values of environmental, structural and access-security parameters, all of which are decisive in the conservation of immovable historical heritage. The sensors monitor values such as temperature, humidity, light, vibrations, access, etc., and are analysed in real time and continuously by conservators. Through environmental and structural monitoring, the solution makes it possible to analyse the behaviour of the property and anticipate decision-making about its conservation. The system's main advantages revolve around the ability to carry out preventive conservation of real estate. This makes it possible to reduce costs, make investment in restoration profitable, improve the image of the property or element, and establish an environmental and social commitment for the enjoyment of heritage. It also includes improvements related to energy efficiency and security against looting or degradation, fires and floods.
SMART PARKING
With the increase in city population, the need arises to rethink mobility as we know it and focus on sustainability. For this reason, smart cities must work to improve traffic into cities, with the aim of combating pollution and the excessive use of cars and other vehicles. One way to improve mobility is through smart parking solutions, which facilitate the search for parking in urban areas, improving traffic flow, supporting local trade and improving the satisfaction of residents and visitors. Smart Parking is a solution for monitoring and management of both indoor and outdoor car parks. It guides users to free spaces, easily and simply. Thanks to this solution, traffic regulation is possible, limiting congestion in cities, reducing all pollution and associated noise and helping citizens to better plan their trips. With the information from the sensors, you can carry out mobility plans based on real data. Smart cities may be able to use the data generated by parking sensors for information about the city. This data can be used to improve infrastructure, energy efficiency and city services. The benefits include: Reduces the time people spend looking for a parking space and the stress this entails Reduces the number of traffic accidents Helps citizens to better plan their trips Regulates traffic flows, reducing congestion in the city centre by up to 20% Reduces pollution and related noise Helps promote alternative forms of transport Improves quality of life and the city's image
SMART BUILDING
An integrated value proposal for smart buildings. These solutions cover everything from connectivity, energy and operational efficiency, user experience and digitalisation (workstations, capacity, audiovisuals, corporate communications, etc.) to physical security solutions and everything involved in unified platforms, building information modelling (BIM), digital twin and analytics/Big Data. Implementing technological solutions within the context of Smart Buildings enables: Increased efficiency Reduced costs Improved experiences for building residents and visitors Improved security Reduced environmental impact: a sustainable, green building. Smart buildings interact with people, systems and the external elements that surround them. They learn from past experiences and real-time inputs. They adapt to the needs of the people and companies who use them, increasing comfort, efficiency, resilience and security. This type of solution also promotes sustainability as it optimises the use of resources and has a lower environmental impact.
SMART SIGNAGE
Many accidents involved people being run over, because the zebra crossings can be poorly visible in the absence of daylight. Also, the risk is increased by adverse climatic factors such as rain or fog or the lack of attention of pedestrians. For this reason, smart pedestrian crossings have been designed with the aim of minimising accidents involving pedestrians on public roads. Telefónica's solution consists of a smart system that definitively improves road safety, exponentially multiplying its efficacy through the reflective paint currently used, as converts passive horizontal signage into active signage. A system of smart sensors detects, for example, pedestrians who are about to cross the zebra crossing; these sensors send a signal and the LED panels integrated into the asphalt automatically light up. These horizontal signaling LED panels are complemented by two vertical LED warning signs for vehicles that light up at the same time, thus achieving the desired visibility. Some of the key aspects of this solution are: Increased pedestrian safety. Improved security for groups with less audiovisual capabilities. Implementation of safe school routes. Decrease in incidents involving minors who spontaneously run into pedestrian crossings. Incentive to walk in the urban environment instead of using motorised vehicles for their greater sense of security. Smart signage can be applied to pedestrian crossings, pavements, roads and motorways, roundabouts, cycle lanes, and other roads.
WASTE MANAGEMENT
With the expected increase in the population in cities, improving the efficiency of waste collection is a key element in daily life. Currently, waste management has a lot of room for improvement both from an economic point of view and from a citizen's point of view. This is due to different factors such as the fact that the containers fill up in an unpredictable way, which sometimes causes waste to appear on public roads and contaminate the environment. Using IoT sensors, it is possible to know the filling status of waste containers, tanks and cisterns. Thanks to the data collected, collection routes are planned more efficiently, reducing collection costs and improving the quality of life of residents. This solution monitors the data collected by sensors placed on waste containers, and you can set up alarms (data analysis about fill levels, temperatures, opening and closing, batteries, fire, spillages, displacement, etc.): The solution's benefits are as follows: Improved service operation: Optimal collection routes based on fill levels, optimising resources Reduction of environmental impact: container overflow detection and optimisation of collection frequency. Availability of operational information on the service Savings of 10–15% of collection costs Route optimisation: 3%-15%. Better containers and a constantly updated inventory: 3%-18%. Less time spent on planning routes and tasks: 5%-15%. Fuel savings and lower CO2 emissions: 5%-15%. Savings on maintenance costs: 5%-18%. Reduction of non-productive lost time: 30%-60%. Increased selective collection: 0-30%. Detection and removal of pain points: poor separation and overflows: up to 85%.
NOISE QUALITY
Due to the increase in the population in cities, environmental, light or acoustic pollution tends to increase. Consequently, monitoring these parameters is increasingly common in order assess the quality of life in cities. Thanks to IoT technology, it is possible to diagnose and manage noise from human activity in cities. The information collected by the noise monitoring sensors is sent to a visualisation and control platform, where it is possible to analyse all the information and generate alerts or alarms. Risk situations due to accumulation of noise pollution are detected in real time and entities have the ability to devise improvement activities and policies to meet the needs of citizens. The solution's benefits are as follows: Monitor the change in noise. Assess the efficiency of the actions carried out. Have greater control of problem areas. Anticipate citizen demands. Assess compliance with the provisions of the Acoustic Capacity Map. Make information available to citizens. The solution by Telefónica Tech is an independent, wireless sound sensor to measure noise levels in a city, whether resulting from nightlife or urban or motorway traffic.
SMART BUOY
Telefónica's smart buoy service consists of the supply and implementation of a solution to measure the quality and different parameters of bathing water by means of sensors arranged on marine buoys, with the aim of reducing problems derived from the massive anchoring of boats such as: Degradation of the surrounding coastline. Water contamination. Increased waste generation. Also, smart buoys offer data to generate new information services for citizens and tourists, such as the quality of bathing water. The water quality control stations consist of several elements: An approved buoy to be placed in reservoirs with navigation areas. Probes to measure different water quality parameters. A concentrator capable of sending the information collected by the sensors to the provincial platform for the smart management of the council public services. Solar panels to power the device's battery. These stations collect and send the information from the probes with desired frequency. The devices do not store a measurement history. The information is processed and stored from a platform.
BIG DATA ANALYTICS FOR THE LEISURE AND TOURISM SECTOR
It identifies trends relating to the behaviour and satisfaction of tourists and visitors in order to respond efficiently to their requests and: Make analysis and decision-making processes efficient and less costly Develop special market and study segments. Convert information into knowledge to gain customer loyalty. Integrate data from multiple channels: stores, call centres, mobiles or social media. Streamline decision making with comprehensible visual models Reporting: manages its own dynamic reporting system. Specific KPIs for the tourism sector: Travellers, destinations, transport, etc. Increase the profitability of marketing actions and campaigns Anticipate the market and customers to respond proactively More than 150 KPIs available, many of them specifically for the Tourism sector: Conversion rate Abandonment rate Average advance booking Bounce rate Booking pages viewed Average number of visitors who book No. of travellers/year. No. of domestic travellers. Percentage of visits that require assistance Errors per booking pages viewed Exits at the last stage of check-out Type of transport Average age of travellers Average duration of the stay. Geographical destination/ location Hotel quality rating Long-stay trip destinations Percentage of car hire bookings CO₂ emissions/travel company. Travellers by gender Visitor satisfaction level Local satisfaction level Tourist use intensity/ hectare. Total volume of water used Percentage of returning tourists Economic activity generated by tourism
ONLINE MONITORING OF THE TOURIST EXPERIENCE IN THE DESTINATION
This TRAVELSAT tourist intelligence solution uses Big Data to collect and analyse thousands of real opinions on the destination left by tourists on the main digital online commentary platforms globally. This solution has been implemented by TCI Research, a strategic ally of Soul Data in Spain, in more than 100 destinations around the world. It has won the Innovation Award from the UN World Tourism Organisation. It is the most advanced platform for online reputation analytics to measure tourist satisfaction at the destination. It includes: General assessment of the destination and by geographical areas: municipality, province, autonomous region, or even within the destination. Analysis of the online reputation of the tourist experience in the destination: tourist attractions, places of interest and experiences. Hotel and gastronomic offerings. Infrastructure and transport at the destination. Shopping and shopping venues. MICE and tourist information centres. Ranking of most and least valued and commented places and establishments. Profiles by markets (national and international) and by travel groups (family, friends, couples, among others). Sentiment Analysis and natural language processing based on the most advanced vocabulary of keywords in 15 languages. Positive and negative comments about the destination and its tourism products, distributed by platform and by language. Real-time data with daily or weekly update depending on the source of information. Historical data from previous years to analyse trends and changes. Comparison (benchmark) with other destinations in Spain and Europe, at a general level and for various aspects of the tourist experience. Integration with destination visualisation tools. Consolidated data on reviews and ratings, applying a proven methodology with over 10 years of experience.
SOS POINT
SOS Point is a water rescue device. It has a lifeline that is attached to the rescuer by means of a harness and a powerful motor, which ensures the return in any situation by means of mechanical retrieval, reducing the rescue time and the associated risks. Furthermore: It is easy to use by anyone, whether or not they are professional lifeguards. It is available 365 days a year, 24 hours a day. Possibility of simultaneously rescuing up to three people. Avoid rescuer exhaustion, in case it is necessary to perform cardiopulmonary resuscitation (CPR) immediately or even return for a second victim. It is connected to the emergency services and alarm centre, launching an automatic call and reducing the response time in an emergency. It is easy to install on beach. It is a complementary tool for professional first responders and emergency services such as firefighters, police, armed forces, etc. It interacts with communication modules to offer additional prevention services and to be able to report risks of solar incidents, state of the tide, temperatures, connection with smart bracelets, video surveillance cameras, etc. With SOS Point, true Safe Beaches will be achieved. By installing this rescue device, any beach or cove will always be watched, regardless of season or schedule. Patent licence in ESPAÑAOEPM 201200204.
PARK4DIS CONSULTING
Cross-sectional and interurban platform for management of and access to the location of reserved spaces and other parking spaces designated for drivers with reduced mobility, as well as municipal regulations summarised in an accessible way. The aim is to facilitate the movement of the over 450,000 users with a European Disability Card in Spain (over 5 million across Europe), giving them greater freedom and autonomy, and helping them find a parking space near their destination. The social side of the project is called Park4Dis People, a website/ app that allows disabled users with European Disability Cards to: Check the location of parking spaces for people with reduced mobility (PRM) Check local regulations about other permitted parking areas Select a PRM parking space near their destination and be guided to it by the system Inform authorities about any issues (parking spaces being improperly used, difficulties exiting in their cars, etc.) Suggest new PRM parking spaces Reserve a PRM parking space They also solve problems for city councils and tourist boards through Park4Dis Admin, a set of asset management tools that permits compliance with national and regional laws, and improves PRM user experiences.
PARK4DIS ADMIN
Park4Dis aims to solve a problem that affects more than 1 million people with reduced mobility and more than 15 million in Europe, from various aspects and with a 360º vision. Currently, it provides information about more than 300 cities in 10 countries, totalling more than 45,000 spaces for people with reduced mobility. The platform is the only solution that effectively solves fraudulent use of European cards, facilitates accessible tourism and cares for the environment, thus complying with several SDGs of the 2030 Agenda. All this is possible thanks to the use of innovative technology based on sensors and other wireless IoT devices. The platform is aimed at public bodies such as councils, tourist boards, county councils, and associations, offering Park4Dis Admin, a series of reduced mobility parking optimisation tools, asset management, statistics and other mobility solutions that help you manage and facilitate inclusive mobility. These solutions are also aimed at police officers, making it easier for them to manage fraud and incidents. For large shopping complexes (shopping centres, airports, etc.), solutions facilitate and improve the complete customer experience of reduced mobility users (Park4Dis Business). Park4Dis Admin Mobility: asset management (reduced mobility spaces and local regulations). Statistics: space usage statistics. Alerts: alert and incident management. Cards: EU card management. Fraud: management of EU card fraud manually. Fraud+: management of EU card fraud automatically. Booking: management of the reservation of reduced mobility spaces.
ENTRYDOCS
EntryDocs makes all the information related to travel documents, visas and health requirements available to travellers in one place. Each person needs different responses to situations and travel requirements. Now it is possible to give each one of them the exact information, personalising the result according to their origin, destination, nationality, residence, duration and reason for the trip. The ultimate content solution Travel requirements and documentation can be complex. It is time to provide customers with all the information they need in a single location, where they can find personalised answers to each trip. Take the stress out of travel with Smartvel EntryDocs. Also, with EntryDocs: Increased revenue: with the shared revenue model, either with the visa provider that the client chooses or with Smartvel's own partner. Improved conversion: adding calls to action to the booking funnel and/or integrating the rates. Reduced internal costs: EntryDocs provides the most accurate and complete information on the market and so that your internal resources can spend their time on other tasks. Many of the main brands in the sector have chosen this solution and have significantly reduced their costs. In short, with EntryDocs it is possible to inform, inspire, convert and increase revenue.
AUMENTUR
AUMENTUR is a technology platform that allows tourism and heritage managers to create and offer their visitors guides with personalised multimedia content accessible from the visitor's mobile device. The platform model avoids costly financial investments in the development of ad-hoc solutions, guaranteeing the best functionality on the market at all times. The app is available natively for iOS and Android, with more than 25,000 users in the last year, winning numerous awards in recent years. The objective of AUMENTUR is to facilitate the work of heritage managers and optimise visitor experience: lower cost, immediate implementation and greater sustainability: Always updated and no maintenance costs. No hardware investment. Increased accessibility. Big Data to better know your visitors. Demographic profiles. Geolocated data. Additional services to generate unique experiences: creation and production of video and 3D content. Translations. Content loading. Adaptation of content to all users: Any language. Visual and cognitive accessibility Possibility of creating gamified routes. Communication with the tourist via notifications. AUMENTUR is a cloud platform, so it is always updated to the latest versions of operating systems. Guaranteed reliability and acceptance by the user. AUMENTUR will promote the pack contents at no additional cost through its social media networks, increasing the reach of the smart destination promotion.
SIGNING
Signing is a cloud-based service developed by Sismotur for the planning, management and use of signage, and has been used for the drafting of more than 100 plans for territorial and urban tourist signage in Spain and Portugal. The definition of a comprehensive plan for smart tourist signage has a scope that goes beyond the definition of a manual on how to implement signage and must consider all the complexities involved in the process of defining, designing and updating signage, as well as the incorporation of new information technologies associated with smart signage systems. For this, Sismotur proposes a proven methodology that has been successfully applied in numerous tourist destinations. While the methodological approach to the signage model can be simple in its expression, the implementation of the process of planning, design and management of signage and associated smart tourist information requires specialised technological tools. Signing allows the management of all georeferenced information (inventory of posters and designs, location of facilities, resources and points of interest likely to be signposted, location of beacons and Geofencing), and with the help of a graph of the entire road network carry out an analysis of signage and obtain information on directional signposting. The Signing service has different modules to enable the creation of inventories, the drafting of master plans, incident management and tracking of signage execution, and to manage the inventory of the digital connectors of smart signage (QR codes, NFC chips and Beacons). Its digital content is managed with the Inventrip platform's web service.
SIGNEO
Smart tourist signage systems with integrated app (iOS/Android). Complete turnkey projects, with the production of signage elements (monoliths, totem displays, signposts, plaques, etc.) and smartphone apps with a powerful and simple user management system. It is a complete and affordable solution for digitalising the signage of any town or tourist city, with a powerful integrated marketing module. The marketing system is based on geolocation and user profiles, for the use of the data collected (always complying with the LOPD and GPRD) in segmented online marketing campaigns with spectacular results in terms of attracting new tourists to the town and generating awareness of it.
TOURISM CONSULTANCY AND TRAINING
Services adapted to each destination's needs: Tourism Strategic Plans: preparation and development of strategic plans that adapt to the reality and needs of destinations. Smart Destination Planning: diagnosis and drafting action plans for the transformation of municipalities into smart tourist destinations based on the five key areas within the model: Governance, Sustainability, Accessibility, Innovation and Technology. Sustainability plans in destinations: comprehensive drafting and management of the documentation adapted for its presentation on the 4 areas of the model: Green and Sustainable Transition, Energy Efficiency, Digital Transition, and Competitiveness. Smart Office: assistance, communication and management of technical offices, tourism data management and intelligent governance, accessibility and sustainability systems. Tourism marketing and communication: preparation and execution of comprehensive tourism marketing plans in digital and non-digital media, creative design of advertising campaigns, management of social media, etc. Training: courses, conferences and presentations organised with smart tourism destinations, both on topics associated with the model's key areas and on specific subjects like data management, marketing and more.
INDOOR AIR QUALITY STUDY SERVICES
SGS as part of the environmental health and safety services, offers a range of solutions for verifying disinfection to assist in the prevention of the spread of coronavirus: AIR QUALITY STUDIES SGS, the only company accredited by ENAC to carry out AIR QUALITY STUDIES, offers its services based on: Assessment of air treatment systems and facilities (air conditioning systems and ducts). Visual inspection, microbiological control and gravimetry of dust deposited in ducts in accordance with standard UNE 100012. Measurement and assessment of basic CAI parameters: particles, carbon dioxide, assessment of ventilation, carbon monoxide, and thermo-hygrometric comfort according to the UNE standard 171330. Measurement and assessment of complementary parameters: lighting, noise, electrostatic fields, fibers, organic volatiles, formaldehyde, etc. Apart from this service based on specific aspects, SGS offers a comprehensive solution for monitoring indoor air quality, called AirSense. This product offers a real -time solution that combines continuous measurement with sensors, powerful cloud-based tools, reports and its own brand SGS IAQ allowing users to understand their space and create healthy air quality.
PEOPLE COUNT AND CAPACITY CONTROL. SEEKETING CAPACITY
Seeketing offers a real-time control system based on Seeketing plug&play nodes, applicable to any open or closed, outdoor or indoor area. It is currently used in beaches, squares, streets, shops, museums, buildings and all kinds of massive events. Programmable alerts can be received, for example, when the programmed capacity is exceeded in any area (square, beach, park, etc.). They can optionally be displayed on screens at the entrance to the area/premises so that the public can have the peace of mind of knowing the safety conditions. It can also be integrated with web, app, messaging, and other options. Managers have a real-time web dashboard that updates capacity data every one or five minutes. The space can be divided into multiple zones or have a single dashboard with all areas/ buildings/shops, and their capacity monitored for each zone. This information is also available through API-Webservices-FullRest. No limitations on installation, operation or camera costs. It meets all tender requirements and can additionally incorporate a camera and optical element for self-calibration. The system makes it possible to know whether the mobility of the general population, including those affected by COVID-19, is being correctly controlled (an analysis of more than 80% of the population). It enables unsuitable levels of crowding to be avoided in restricted areas in real time, and checks compliance with lockdowns. This system is legal and compatible with the GDPR, unlike the Wi-Fi trackers that are being removed from all public spaces in Europe.
SMART RENTAL DESTINATION DASHBOARD
Transparent has integrated the world's largest database of holiday rentals in an intuitive and easy-to-use tool. The service provides key information for tourism monitoring, strategic management decisions or promotional campaigns, covering the following key aspects in great detail and granularity: The offer, distribution, type and progress. Historical and future demand, including characteristics, occupancy rates, revenue. Analysis of the origin of the travellers or reviews. Competitive analysis. The unique features of this solution are as follows: The largest global coverage of the market in terms of property inventory, through the effective integration of no less than the four main service distribution channels: not just Airbnb and Vrbo, but also Booking.com and TripAdvisor. Unique approach using partner data to assemble the largest independent and anonymous booking database globally (over 13 million bookings). Unmatched level of granularity and flexibility in terms of geography (postcode), supply (individual property), and time (daily). The database provides historical data, with relevant background information from the period prior to COVID-19 (2018), as well as future, with "on the book" data (up to 365 days in advance). Unique and innovative metrics and KPIs, obtained through its own methodologies, with the aim of helping in strategic exercises, such as "average price per night paid by nationality". The solution delivery formats are fully integrated into the solution, with interface platform, data files (raw and/or aggregated) and APIs all fully available in the same system. The specifically chosen technology is an "open source" solution, which allows customisation of the solution for the client.
TOURISM CONSULTANCY
Its mission is to help and assist tourist destinations in their competitive transformation process. To this end, they actively work in the following functional areas: STRATEGIC DEFINITION Tourism Strategy Plans. Master Plans for alignment with Smart Destination strategies. Tourist Sustainability Plans in Destinations (PSTD). Tourism Circular Economy Plans. TOURISM PRODUCT MANAGEMENT Conceptualisation, design and development of tourist experiences. Creation and definition of product plans and clubs. Development of circular and sustainable products and initiatives. MARKET INTELLIGENCE Market research. Design and implementation of tourist observatories. Identification of habits, behaviours and trends of travellers. Segmentation of tourist profiles. DESTINATION MANAGEMENT Creation and management of the technical office. Marketing plans, tourism marketing. Communication plans.
PHYGI VR-PHYGI CUBE
PHYGI by Quatechnion is a smart furniture solution that is changing the ways in which product and/or service proposals are displayed, explored and interpreted. It allows companies to get to know their clients, and to adjust each campaign in real time using data that assists with decision-making. PHYGI covers: Software to personalise the experience. An environment that offers experiences through the senses. Artificial Intelligence. Virtual reality. Augmented reality. Mixed realities. A mobile app. Connection to the cloud. Ambient intelligence. A virtual assistant. Traffic flow, user profile and behaviour pattern metrics. LED technology. Emotion and body language interpreting. Real-time data collection and analytics. A content management platform. A plug-and-play solution. Their solutions enable any physical space to: Keep up with e-commerce in terms of learning about consumers and collecting real-time data. Provide each visitor with memorable experiences, motivating them to discover new destinations. Create enlarged, enriching physical spaces with interactive digital content and extended realities. Learn about their environment thanks to the use of artificial intelligence and real-time consumer behaviour metrics. Link physical spaces with online shops, boosting the development of multi-channel 360º digital marketing and re- targeting strategies.
PUNTODIS COVID-19 CATALOGUE
In the face of the need to take measures in establishments to adapt them to the COVID-19 reality, Puntodis has created an extensive catalogue of quality and economical solutions that also consider access to all types of people, with or without disabilities: Chef's Voice: the accessible, hygienic solution to share restaurant menus with customers. Classic arrow floor-marking stickers to indicate direction of travel within establishments. Disinfecting floor mat. Floor marking sticker for adapted route. Vinyl sticker with tactile strip. Hanging sign for capacity control. Floor marking sticker for advising on social distancing. Hand sanitiser dispenser. Floor markings with directional tactile arrows. Floor marking for capacity control. Capacity sticker. Footprint floor sticker.
ACCESSIBLE PDF ADAPTATION
Documents in PDF format need to be viewed using external programmes other than web browsers. Therefore, it is necessary to ensure that these types of documents, which have their own interface, remain usable. For example, it has to be possible to handle them independently on any type of device, and they must be compatible with support products such as screen readers. The accessibility aspects discussed in PDF documents are generally geared towards the visually impaired. However, some people also have hearing, motor or cognitive difficulties, which will be reduced if we apply accessibility and design criteria to everything that is created or adapted.
Online Events Platform
Customizable platform for the organization of events in the MICE sector, both conferences and corporate events as well as webinars and online courses. From this software you can control attendance, interaction, surveys and much more.